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Job title: Gallery Assistant

Location: Jewellery Quarter, Birmingham

Working pattern: This is a part-time job share role based at our gallery in Birmingham’s Jewellery Quarter. The role follows a fixed alternating rota:

Week 1: Tuesday and Wednesday

Week 2: Thursday, Friday and Saturday

This means that Gallery Assistant 1 works on Thursday, Friday, Saturday, Tuesday and Wednesday, and then Gallery Assistant 2 works from the Thursday of that week until the Wednesday of the following week.

Working hours are from 10:30 am to 5:30 pm, with alternate Saturdays. The gallery is closed on Sundays and Mondays.

As this is a job share position, the working days are fixed. Please apply only if you are able to fully commit to this schedule.

Closing date: 5/09/2025
Expected start date: 30/09/2025

Are you highly organised, passionate about design, and committed to supporting British craftsmanship? Do you enjoy social media and e-commerce, as well as engaging with customers?

We’re looking for a Gallery Assistant to join our small team in a part-time job share role. The ideal person will be confident working both face-to-face with gallery visitors and behind the scenes creating engaging content for our social media platforms.

You’ll be joining a creative environment in the heart of Birmingham’s historic Jewellery Quarter, where jewellery artist Michele White curates a carefully chosen selection of British jewellery and design-led furniture and homeware.

About the role

This is a varied, hands-on role combining traditional gallery responsibilities with a focus on growing our online visibility through social media and website SEO. Whether you're greeting visitors, handling jewellery, liaising with designer-makers or tackling day-to-day admin, you'll play a hands-on role in every part of gallery life.

As this is a small team, you'll often be working independently and will need to be resourceful, well-organised, and ready to take the initiative. You will share responsibilities for running the gallery with another colleague, therefore the ability to maintain clear records and communication is essential.

Key Responsibilities

  • Opening and closing the gallery, setting up precious jewellery from the safe and replacing it overnight
  • Welcoming visitors and providing good customer service (face-to-face, email, and phone)
  • Creating, scheduling, and posting engaging social media content
  • Maintaining and optimising the gallery’s e-commerce platform (Shopify), ensuring products are up to date and the website is user-friendly and visually consistent
  • Liaising with designer-makers and maintaining up-to-date product information
  • Supporting day-to-day admin tasks and keeping the gallery neat and tidy
  • Booking and promoting workshops and meeting room hire
  • Creating content for occasional blogs and newsletters
  • Optimising the gallery’s e-commerce platform on Shopify, ensuring all the products are up-to-date and the website is user-friendly and visually consistent
  • Managing jewellery and furniture inventory, including logging new pieces and keeping display labels accurate and up to date

What we’re looking for

  • Excellent written and spoken English
  • An interest in and appreciation for art, craft, and design
  • A strong interest in social media and creative content
  • Confident using social media platforms such as Instagram, Facebook, and X (formerly Twitter)
  • Preferably have experience in e-commerce and SEO & Shopify
  • Ideally have experience in retail, galleries, or customer-facing environments
  • Able to work independently and manage your time well
  • An eye for presentation and detail
  • Friendly, reliable, and willing to muck in across all gallery tasks
  • Flexible availability, including alternate Saturdays
  • A can-do collaborative approach

 How to apply

If this role sounds like a good fit for you, we’d love to hear from you.

Please send your CV along with a short cover letter telling us why you’re interested in the position and what you would bring to our gallery.

When applying, make sure to use the following email subject line:

[Your Name] [Your Surname] – Gallery Assistant Application

Applications should be sent to artisans@artisan-alchemy.co.uk by 5 September 2025.